Buyer Terms of Service

Last updated: August 15, 2026

1. Platform Role

PoolCures ("the Platform") is a demand aggregation marketplace. We facilitate connections between buyers and sellers. We are not the seller, manufacturer, distributor, or importer of any products listed on the Platform. We do not take title to or possession of any goods. We do not guarantee product quality, availability, or fitness for any purpose.

2. No Fund Custody

PoolCures never holds your money. When a pool reaches its threshold and you are charged, your payment goes directly to the seller via Stripe. PoolCures receives only a 5% transaction fee (application fee), which is deducted by Stripe before the seller receives their payout. At no point does PoolCures have custody of, or access to, buyer funds.

3. How Pools Work

  • You may post demand signals indicating products you wish to purchase in bulk
  • You may join existing pools by committing a quantity
  • By joining a pool, you save a payment method (via Stripe SetupIntent). No charge occurs until the pool reaches its threshold.
  • When the pool threshold is met and a seller bid is accepted, your payment method is charged for your committed quantity at the final tier price plus applicable shipping
  • If the pool does not reach its threshold before the window closes, your payment method is NOT charged and the pool is cancelled
  • You may withdraw your commitment at any time before the pool reaches its threshold

4. Pricing and Fees

Pool prices are set by sellers through competitive bidding. PoolCures does not set, suggest, or influence prices. A 5% platform transaction fee is applied to all completed transactions. This fee is disclosed before you commit to any pool. Shipping costs are calculated based on your location and are shown before commitment.

5. No Guarantees

PoolCures does not guarantee:

  • That any pool will reach its threshold
  • Product quality, accuracy of description, or fitness for purpose
  • Delivery timelines (especially for international orders)
  • That sellers will fulfill orders as described
  • Any specific savings amount

6. Disputes

If you have an issue with a product received through PoolCures, you may raise a dispute through our platform. PoolCures provides a communication channel between buyers and sellers but does not arbitrate or resolve disputes. If a dispute cannot be resolved through the platform, you retain your standard chargeback rights through your card issuer or bank.

7. Prohibited Conduct

  • Contacting other buyers or sellers outside the platform to circumvent PoolCures
  • Creating multiple accounts
  • Providing false business or identity information
  • Manipulating pool participation numbers
  • Using the platform for illegal purposes

8. Limitation of Liability

POOLCURES IS PROVIDED "AS IS". TO THE MAXIMUM EXTENT PERMITTED BY LAW, POOLCURES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE PLATFORM OR ANY TRANSACTIONS FACILITATED THROUGH IT.

9. Governing Law

These Terms are governed by the laws of the State of Delaware. Disputes shall be resolved in Delaware courts.

10. Contact

Questions: poolcures@gmail.com